{"id":4817,"date":"2021-06-18T11:48:58","date_gmt":"2021-06-18T09:48:58","guid":{"rendered":"https:\/\/bioluminis.com\/?page_id=4817"},"modified":"2022-09-22T01:04:49","modified_gmt":"2022-09-21T23:04:49","slug":"repair-and-maintenance-service","status":"publish","type":"page","link":"https:\/\/bioluminis.com\/en\/repair-and-maintenance-service\/","title":{"rendered":"REPAIR AND MAINTENANCE SERVICE"},"content":{"rendered":"\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t
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Warranty period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t
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Bioluminis\u00ae Filters have a 2-year warranty from the date of purchase.\u00a0You can check our general conditions of sale\u00a0\u00a0here.\u00a0point 9.1<\/a><\/p>\n

To register the guarantee of your Bioluminis\u00ae Filters, please contact us at\u00a0info@bioluminis.com<\/a>\u00a0and send your contact details adding the\u00a0*\u00a0<\/strong>reference numbers of your Filters and the date of purchase.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t

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* Where to find the reference number?<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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After-sale technical service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The technical service undertakes to replace or repair any Bioluminis Filter with manufacturing defects free of charge,\u00a0during the warranty period of\u00a02 years,<\/strong> as\u00a0well\u00a0as\u00a0external wear that may occur.\u00a0Provided that the use has been adequate.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t

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Post warranty period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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At the end of the 2-year warranty, the technical service will facilitate the revision and replacement of damaged parts of the Filters due to wear or deterioration, following the general conditions of sale.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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How does this service work?<\/strong><\/h4>\r\n

1.<\/strong>Contact us or your seller in advance.<\/p>\r\n\r\n

2.<\/strong>Submit your Filters for technical review.<\/p>\r\n\r\n

3.<\/strong> We make an evaluation of the damage and the cost of repair, the budget will be sent to you through your contact channel.<\/p>\r\n\r\n

4.<\/strong> Accepted the budget and made the payment.\u00a0We proceed to the replacement of damaged elements and general maintenance.<\/p>\r\n\r\n

5<\/strong> .\u00a0A 6-month warranty period will apply, during which the After-Sales Service will respond for the damage that led to the repair.<\/p>\r\n\r\n

6<\/strong>\u00a0.\u00a0In case of not accepting the budget, you will have to pay the cost of revision and shipping costs for the return of your Filters.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t

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Disclaimer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Bioluminis technical service reserves the right *not to repair*<\/strong>\u00a0Filters with the following characteristics.<\/p>\n

* Discontinued (not manufactured)<\/p>\n

* Filters over 15 years old, without previous maintenance.<\/p>\n

* Cracked filters with all internal components damaged.<\/p>\n

* Filters with all their internal components damaged, due to being in contact with liquids or other elements.<\/p>\n

* Each Bioluminis\u00ae Filter is identified with a reference number, for the subsequent monitoring of its warranty.<\/p>\n

* Always send your Filters to repair together with the reference card that is delivered together with your corresponding Bioluminis Filter.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t

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General recommendations for the use and care of filters<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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For the fixed application of the Filter, we recommend using special double- sided adhesives<\/a> for optimal and hygienic adherence to the area to be treated, avoiding any other adhesive that may deteriorate the surface of the Filter.<\/p>\n

1. Apply the dark part of the Filter directly to the skin.<\/p>\n

2. After each use, clean the Filter with a soft cloth to remove any adhesive residue or makeup dust.<\/p>\n

3 .Keep filter away any liquid.<\/p>\n

4. The filters Bioluminis\u00ae<\/a> not need recharging of any kind.<\/p>\n

5. Associated therapies that need the application of products on the skin, such as: Phytotherapy, oil massages, surgery, or in case of hyperhidrosis (excessive perspiration) etc. It is essential to protect the Filter with a soft transparent material.<\/p>\n

6. The Filters can be covered with clothing or blankets, that does not prevent their proper functioning.<\/p>\n

The components of Bioluminis Filters do not lose their effectiveness or operation, taking care of them according to these conditions and tips will extend their useful life.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Warranty period Bioluminis\u00ae Filters have a 2-year warranty from the date of purchase.\u00a0You can check our general conditions of sale\u00a0\u00a0here.\u00a0point 9.1 To register the guarantee of your Bioluminis\u00ae Filters, please contact us at\u00a0info@bioluminis.com\u00a0and send your contact details adding the\u00a0*\u00a0reference numbers of your Filters and the date of purchase. * Where to find the reference number? […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4817","page","type-page","status-publish","hentry"],"yoast_head":"\nREPAIR AND MAINTENANCE SERVICE - Bioluminis\u00ae<\/title>\n<meta name=\"description\" content=\"Al finalizar los 2 a\u00f1os de garant\u00eda, el servicio t\u00e9cnico le facilitar\u00e1 la revisi\u00f3n y cambios de partes da\u00f1adas de los Filtros por desgastes o deterioro, siguiendo las condiciones generales de venta\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bioluminis.com\/en\/repair-and-maintenance-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"REPAIR AND MAINTENANCE SERVICE - Bioluminis\u00ae\" \/>\n<meta property=\"og:description\" content=\"Al finalizar los 2 a\u00f1os de garant\u00eda, el servicio t\u00e9cnico le facilitar\u00e1 la revisi\u00f3n y cambios de partes da\u00f1adas de los Filtros por desgastes o deterioro, siguiendo las condiciones generales de venta\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bioluminis.com\/en\/repair-and-maintenance-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Bioluminis\u00ae\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BioluminisBiophotontherapy\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-21T23:04:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bioluminis.com\/wp-content\/uploads\/2020\/09\/1gama-presentacion-600mb-copia.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bioluminis.com\\\/en\\\/repair-and-maintenance-service\\\/\",\"url\":\"https:\\\/\\\/bioluminis.com\\\/en\\\/repair-and-maintenance-service\\\/\",\"name\":\"REPAIR AND MAINTENANCE SERVICE - 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